Piece Behind Dial is LOOSE (Youtube video Link)

[tommycam]

Hello All,
I recently bought a brown ITT wall rotary phone. The ringer works and can receive calls.

The problem is that the piece behind the dial (with the dial numbers, sorry I don't know the name) is loose and it is causing a problem with the dialing. I took the dial off and it spins fine. The metal finger stopper is not laying flat and thus I cannot dial.

Here is a link to the youtube video so you can see what I am referring too:
https://youtu.be/7zhrNo5SCIY

I'm stumped because the visible screws are tight.

Any suggestions would be helpful. Also, if I left anything out, let me know.

Thank you!
Tom

[Kenton K]

Easily remedied. There is a metal ring at the center of the bezel(part with numbers) that locks the bezel in. The ring rotates to lock in. I'd use a screwdriver. See if that solves the issue.

Kk

[tommycam]

Kenton,

Thank you for the response.

I think I know the piece you are talking about.  It did look off. I'll work on it this weekend.

Thank you again,
Tom

[tommycam]

Kenton,

You nailed it. That solved the problem and the piece stable.

Now I can work on my next repair on a phone that I bought yesterday. The guy might have screwed up the dial. It's half on half off.  I'll post it a new topic if I can't fix it myself.

Thank you again,
Tom

[Kenton K]

Great! Glad I could help.

kk