"The phone is a remarkably complex, simple device, and very rarely ever needs repairs, once you fix them." - Dan/Panther
Started by Telephoner123, May 25, 2016, 01:42:45 PM
Quote from: AE_Collector on January 01, 2017, 10:32:28 PMI have a bit of an issue with the ability to opt out of 911 service. I saw the efforts we went to make 911 calls from PBX's work in all situations. The problem is that most PBX's have dial 9 for outside service which means a person who is unaware that the phone they grabbed to call 911 in an emergency is a PBX extension OR even if they are aware of that, in an emergency they are likely to go off hook and dial 911 which only dials 11 after grabbing an outside trunk. Precious seconds lost in confusion in an emergency. We set up PBX's to dial 911 on outside trunks no matter what convoluted attempt to call 911 was made from extensions. So now take this Google phone service that has NO ongoing monthly charge, just a dirt cheap one time charge. Even I would be tempted to avoid the hassle of signing up to get the ongoing 911 service in that scenario.I pay 9 or 10 cents (Canadian) per month for Greater Vancouver E911 service on my Telco pots line so $1 US per month for 911 service through Google voice is quite simply an outrageous price that will dissuade even more people from doing it. A typical scenario where countless $$$ millions are spent providing the E911 service but large numbers will opt out of the service to literally save a buck.And finally, Something else that happens is that people have poor memories. A voip line us installed without 911 service because it is just an extra line to the main pots line. Some time goes by, before long the voip line is the main line being used without a review of the fact that there is no 911 service on it. Then at some point the decision is made to ditch the pots line and by then 911 service is nowhere near being on the radar. I have customers with monitored security systems who eliminate their phone lines AND ignore the trouble light on the keypad that appears soon afterwards and then they are mad at me when they discover they are paying for alarm monitoring that can't function! To me this is quite a similar situation to the no 911 situation except the alarm monitoring problem actually created a "trouble light" warning that was STILL ignored. Off my soap box now...John, I need your soap box to get off of!Just my view on what can go wrong and WILL go wrong and why some things really shouldn't be allowed. And I didn't even get into the likelihood of people moving their voip service from one location to another and doing nothing to update the 911 address info.Terry
Quote from: AE_Collector on January 01, 2017, 10:32:28 PMI pay 9 or 10 cents (Canadian) per month for Greater Vancouver E911 service on my Telco pots line so $1 US per month for 911 service through Google voice is quite simply an outrageous price that will dissuade even more people from doing it.
Quote from: markosjal on August 19, 2017, 02:47:17 AMSo I assume AE Collector you are implying your POTS line costs you less than a dollar per month? The only way you can do that in Canada is freephoneline.ca and it is still not 100% Canadian coverage and does not include calls to USA, oh and $75.00 Canadian to connect to your own device or asterisk.Oh CanadaMark