princess 1969

[alison]

Everything works fine except the incoming caller is very hard to hear.  They hear me fine.
This is a new problem.  I've been using the phone for a couple of years and could hear them fine until recently.
Thanks

[unbeldi]

Everything works fine except the incoming caller is very hard to hear.  They hear me fine.
This is a new problem.  I've been using the phone for a couple of years and could hear them fine until recently.
Thanks

What is the condition of the handset cord?  Has it been kinked lately, did anything heavy drop onto it, has it been overstretched ?

[alison]

It seems to be fine and nothing has been dropped on it.

[unbeldi]

It seems to be fine and nothing has been dropped on it.

When you pick up the handset and listen, is the dial tone also weak?

Cords and cables are always the weakest infrastructure in electronics, this is still true today with network cords for example, as it was way back.  Unfortunately, when in use they often get the least attention and care.

If you have another handset with cord you could swap it for a test.    Or if you have banana clip cords you could open the set and the receiver cap and apply one each to the receiver terminals and the other ends to the corresponding terminal on the network and place a test call.
The other possibility is that the varistor across the receiver has failed.

[poplar1]

Is this a Touch-Tone (pushbutton) or rotary dial Princess?

[NorthernElectric]

Is this the same phone you posted about in 'low volume in princess 702B'?  If so, have you tried the same fix?