Author Topic: "If your on a rotary phone, please stay on the line"  (Read 625 times)

Offline AL_as_needed

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"If your on a rotary phone, please stay on the line"
« on: May 07, 2016, 08:54:44 PM »
I know this is not from "the web" per-say but thought it an interesting tidbit to share.

The other I was traveling the PA turnpike, and somehow managed to confuse their ticket machine on one of their I-476 interchanges. Green light, no ticket.....ok..... Didn't want to pay the max fee for no ticket when I exited, so I rang PenDOT.

I got an automated system (no shock there), which ran through a long list of menu options covering every digit and then some. At the end, the final announced,net was "if you are using a rotary phone, please stay on the line to be connected to an operator." I wonder how many systems still contain this?
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Offline paul-f

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Re: "If your on a rotary phone, please stay on the line"
« Reply #1 on: May 08, 2016, 10:54:04 AM »
Probably not many.
 
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Offline AL_as_needed

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Re: "If your on a rotary phone, please stay on the line"
« Reply #2 on: May 08, 2016, 12:00:19 PM »
Funny, sad, and all true.
TWinbrook7

Offline markosjal

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Re: "If your on a rotary phone, please stay on the line"
« Reply #3 on: December 16, 2016, 01:30:17 AM »
I make asterisk IVRs quite regularly. I always suggest to the clients that after they hear the menu the first time and do not make a selection that they get transferred to a default destination. Not only for rotary phones but they can be on a misconfigured VoIP line which inhibits DTMF

Anyone who hangs up on a caller for not making a selection is an IDIOT.
Phat Phantom's phreaking phone phettish