Poll

What eBay Feedback Would You Leave?

Leave Positive Feedback
1 (16.7%)
Leave Neutral Feedback
2 (33.3%)
Leave Negative Feedback
1 (16.7%)
Don't Leave Any Feedback
2 (33.3%)

Total Members Voted: 6

Voting closed: March 01, 2017, 01:36:54 PM

Author Topic: Shipping Issue. What eBay Feedback Would You Leave?  (Read 291 times)

Offline Fabius

  • Hero Member
  • *****
  • Posts: 1956
  • Porcelain Telephone Sign Collector
Shipping Issue. What eBay Feedback Would You Leave?
« on: February 22, 2017, 01:36:54 PM »
Item description said expedited shipping and that was what I thought I was paying for. Seller sent item by Parcel Select ground (slowest cheapest way) and was 5 days before he sent the item.  Item arrived safely and was as described.
Tom Vaughn
La Porte, Indiana
ATCA Past President
ATCA #765
C*NET 1+ 821-9905

Offline Doug Rose

  • Hero Member
  • *****
  • Posts: 6013
  • Blondie & the Kid of Phone
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #1 on: February 22, 2017, 01:47:29 PM »
I would ask the seller to refund you the difference in shipping.....Doug
Kidphone

Offline poplar1

  • Hero Member
  • *****
  • Posts: 5553
  • 102C-6 = "Old Brass" Hand Telephone Set
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #2 on: February 22, 2017, 02:31:00 PM »
Is "Parcel Select Ground" the same as "Parcel Select"?
In some cases, "parcel select" actually costs more than "priority mail" for the same package:



Create and print a USPS shipping label on eBay and use your PayPal account to pay.

Compare shipping rates

Calculated services (to 83646) 11 Lbs. 0 oz.
Cost

Priority Mail® (1-3 days) - Package/Thick Envelope
$37.40

Parcel Select® (2-9 days) - Package/Thick Envelope
$38.56


(This is for an Ebay label).
What zone or zip code was it shipped from? How much did it weigh?
"C'est pas une restauration, c'est une rénovation."--François Martin.

Offline mariepr

  • ***
  • Posts: 108
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #3 on: February 22, 2017, 02:35:13 PM »
Whatever it's called the seller clearly did not "expedite" the shipment.  A listing which specifies expedited shipping should provide just that.  There's nothing wrong with using parcel post and shipping only one day each week provided it's disclosed to bidders.

Offline Ktownphoneco

  • Hero Member
  • *****
  • Posts: 591
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #4 on: February 22, 2017, 02:41:06 PM »
Tom   ...    I'd do as Doug has suggested.      Ask for a shipping refund in the amount which reflects the difference between the two shipping classifications, and, tell him or her, that their decision in the matter will be reflected in the feedback you leave.

Jeff Lamb

Offline poplar1

  • Hero Member
  • *****
  • Posts: 5553
  • 102C-6 = "Old Brass" Hand Telephone Set
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #5 on: February 22, 2017, 02:56:56 PM »
Item description said expedited shipping and that was what I thought I was paying for. Seller sent item by Parcel Select ground (slowest cheapest way) and was 5 days before he sent the item.  Item arrived safely and was as described.

There are two issues here. Waiting 5 days to ship refers to the "handling time." The handling time should be indicated on the listing:


      Delivery:
       Estimated between Fri. Mar. 3 and Wed. Mar. 8 
       Includes 5 business days handling time after receipt of cleared payment.



If the seller misses this deadline (set by the seller), then he will be dinged in his monthly evaluation:

     Late shipment rate
     0.00%0 of 470 transactions

    Above Standard
0.00%
Top Rated 3.00% or less
Transaction period: Mar 01, 2016 - Feb 28, 2017
Get full report
If you ship on time and upload validated tracking or your buyers tell us the shipment was on time when they leave feedback, you're all set.


"Expedited" shipping refers to the method of shipping, not the time between payment and shipping.
« Last Edit: February 22, 2017, 03:00:22 PM by poplar1 »
"C'est pas une restauration, c'est une rénovation."--François Martin.

Offline Fabius

  • Hero Member
  • *****
  • Posts: 1956
  • Porcelain Telephone Sign Collector
Re: Shipping Issue. What eBay Feedback Would You Leave?
« Reply #6 on: February 22, 2017, 09:06:29 PM »
When I was at the post office the other day the clerk told me it was now call parcel select ground. I'm not sure if he was correct.

Thanks for the suggestions on asking for a partial refund.
Tom Vaughn
La Porte, Indiana
ATCA Past President
ATCA #765
C*NET 1+ 821-9905