I've got to chime in here.... Steve is just fantastic to deal with, period. I probally would have fell flat on my face getting into this hobby (obsession) if it wasn't for Steve. My very first phone was a Kellogg 1000 that I fell in love with on eBay and I had know clue what I was doing. It was Steve that walked me through bringing it back to life, and that was probably 8 years ago. I still to this day I shoot him an email for advise when I come across a phone I haven't dealt with before. It hasn't been until recently did I actually purchase anything from him, and even that went perfect.