Author Topic: Protel Pay Phone  (Read 18730 times)

Offline vinhvinny

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Re: Protel Pay Phone
« Reply #30 on: May 01, 2015, 02:58:11 AM »
Thank you, thank you, gentlemen. I am getting there but...

I can't program long distance--code problem:

The manual you gave me above and another one I found have all the same call type rate band codes--I can program all these code not problem. But these two manuals have two different codes for long distance 6001 and 6008. None of of this code can be programmed.

And, my board does not look like any board I can find on the internet nor those board y'all mention 2000 7000 or 300 series: it has the yellow transformer distinctively located on the left hand side. Please see pictures. While on others, on the right.

Its model is CTR200 (pictured.)

So I concluded, all rate band codes are the same all models--I can program all these-- but the long distance code changes from model to model--so I need this code to program it. And my board does not look like any of these model, so the code must different, too

I search everywhere, i can't find this code nor my board info.

Please help gentlemen, you are getting me close to my dream.

Putting in 6 coins for only two minutes gets me really tired.

Gratefully Yours,

Vinny

Offline vinhvinny

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Re: Protel Pay Phone
« Reply #31 on: May 01, 2015, 07:50:18 PM »
The answer is here, the most comprehensive list:


TUCoPS :: Phreaking Public Phones :: prtl201.txt

Programming the Protel CTR-201 COCOT
 

----------------------------------------------------------------------------
Programming the Protel CTR-201 COCOT
Edited by El Oscuro (C) 2000
----------------------------------------------------------------------------

Getting Inside (which you need to do to program the phone):

To open the case, first insert the square upper housing key into the
upper housing lock and turn counterclockwise (if you do not have the
key, then getting inside is an exercise left to the reader).  Then
insert the T-Key into the T-Key opening about 6 inches above the upper
housing lock, and turn it clockwise.  Now the upper housing should be
able to slide away from the lower housing.

Acquiring these two keys is left as an exercise to the reader.

----------------------------------------------------------------------------

Programming Basics:

At first this will seem more than a little tricky, so read this through
to the end, follow the examples and try to see how they relate to the
overall syntax.  It's really not as complicated as it first seems.  A lot
of COCOT owners can program their phones from memory, and believe me,
they're no geniuses.

All program entries are done in the program mode, using the keypad.

To enter Program Mode, push and hold the black Program Button which is
located on the left side of the circuit board, near the top.  Then pick
up the handset.  You will hear a single beep - now release the Program
Button.

In all Program Mode functions, one beep signifies a completed entry and
three beeps indicates an error.  To re-enter an entry, press # and wait
for the three beeps.

Program entries may be entered in any order.

To initialize the phone (restoring factory settings) enter Program Mode
and key the following:

00 NPA NXX XXXX *
47111 *

(Where NPA NXX XXXX is the 10 digit area code and phone number of the phone)


Changing or Establishing Rates:

The commands to change and add rates are in 7 sections, as illustrated here:

  6xxx  xxxx  xxxx   xxx   xx   0008   *
  (1)   (2)   (3)    (4)   (5)  (6)   (7)

1.Call Type Rate Band
2.Initial Charge
3.Additional Charge
4.Initial Time Limit
5.Additional Time Limit
6.Keypad Activity
7.Completes the Entry

Example:

6000 0035 0010 015 05 0008 *

The above entry would make Call Type Rate Band 6000 (7-digit calls,
non-specific) $. 35 the first 15 minutes and $ .10 each additional 5
minutes. The 0008 keypad activity means open keypad during the call.

To program a call to have no time limit, set the additional charge at
0000, set the initial time limit at 255, and set the additional time
limit at 01.

To disallow keypad use during a call, set the keypad activity at 0001.
To allow keypad use during a call, set the keypad activity at 0008.

All program entries are done in the program mode, using the keypad.


Programming Area Codes:

Note that the CTR-201 is only pre-programmed with the original N0X and
N1X area codes.

To assign area codes to a Rate Band, enter the Call Type Code Band
(which is the same as the Rate Band but with a 5 for the first digit
instead of 6) followed by an area code you want to add, followed by *,
followed by any additional area codes you want to add, each one
separated by *, and then complete the command with **.

Like this:

  5xxx  NPA  *  NPA  *  etc...  **

Example Entry:

  5063 888 * 877 **

...adds toll free area codes 888 & 877 & charge the rate established
under Call Type Rate Band 6063.

----------------------------------------------------------------------------

----------------------------------------------------------------------------
                       Rate Bands and Code Bands
----------------------------------------------------------------------------
Call Type                                       Rate Band   Code Band
----------------------------------------------------------------------------
Non-specific 7-digit calls                      6000
(i.e. local calls)

Special 7-digit calls                           6001        5001
(i.e. long distance 7-digit calls)

10 digit/ 1+10digit                             6008
Home Area Code calls

10 digit/1+10 digit local calls                 6072        5072
(Area codes with 0 or 1 as center digit)

10 digit/1+10 digit local calls                 6058        5058
(Area codes without 0 or 1 as center digit)

In-State Long Distance                          6067
(Area codes with 0 or 1 as center digit)

In-State Long Distance                          6057        5057
(Area codes without 0 or 1 as center digit)

Inter-State Long Distance                       6069
(Area codes with 0 or 1 as center digit)

Inter-State Long Distance                       6056        5056
(Area codes without 0 or 1 as center digit)

Canadian Long Distance                          6065
(Area codes with 0 or 1 as center digit)

Canadian Long Distance                          6062        5062
(Area codes without 0 or 1 as center digit)

Alaska & Hawaii Area Codes                      6071

411 & 1411 (local information)                  6082

Incoming calls                                  6088

1-555-1212 calls (information)                  6101

1+NPA+555-1212 (long distance information)      6102

10-10-XXX (long-distance Carrier Access Codes)  6103

1-800 calls (toll free service)                 6104

1-888 & 1-877 calls                             6063        5063
(added toll free service)

0 calls (local operator)                        6108

00 calls (long-distance operator)               6109

0+10-digit calls (long distance alt. bill-to    6110
call)

----------------------------------------------------------------------------

Restricting types of calls:

To restrict a Call Type Rate Band, just enter the Rate Band followed by *.

Example:

   6082 *

...restricts 411 type calls.

----------------------------------------------------------------------------

Setting up free calls!

To make a Rate Band free, enter the Call Type Rate Band followed by

  0000 0000 255 01 0008 *

Example:

   6082 0000 0000 255 01 0008 *

...makes 411 type calls free.

----------------------------------------------------------------------------

Programming free numbers:

To make a number free, enter 23 followed by the number exactly how it
should be dialed, followed by * to complete the entry.

Example:

   23 281 550 5592 *

...makes calls to the number 281-550-5592 free.


To delete a free number that has been programmed, enter 23 *

----------------------------------------------------------------------------

Programming Free Numbers on Speed Dial:

There are 12 Speed Dial slots numbered from *11 to *23.

To program them, enter 3 followed by the speed dial slot (11 thru 23)
followed by the phone number for that speed dial entry.  Then press * to
complete the entry.

Example:

   3 11 281 550 5592 *

...makes the phone dial 281-550-5592 anytime *11 is dialed.

To delete a speed dial number, press 3 & the speed dial code that is
being erased, & then the * key.

----------------------------------------------------------------------------

Programming for PBX Access:

To set up the phone for access through a PBX, first enter 24, followed
by the PBX access code, then press * to complete the entry.

Example:

   24 9 *

...makes the CTR-201 automatically add a 9 before calling the dialed number.

----------------------------------------------------------------------------

Changing the receiver volume:

To change the receiver volume, enter 27 followed by 1, 2, or 3, where 1
is low volume, 2 is medium and 3 is loud, followed with a * to complete
the entry.

Example:

   27 3 *

...sets the receiver volume level to loud.

----------------------------------------------------------------------------

Local 1+10-Digit Calls

If your phone is in an area with more than one local area code, and the
full 10 digits must be dialed for such local calls, rate band 6072 must
be set up with all the local area codes with a 1 or 0 as the center
digit, and rate band 6058 must be set up with the local area codes
without 1 or 0 as the center digit.

Examples:

   6072 0025 0025 003 03 0008 *  5072 212 * 718 * 917 **

...makes area codes 212, 718 and 917 25 cents every 3 minutes.

   6058 0025 0025 003 03 0008 * 5058 630 * 773 * 847 **

...makes area codes 630, 773 and 847 25 cents every 3 minutes.

----------------------------------------------------------------------------

Separating Local and Toll 7-Digit Calls

In some area codes, 7 digit calls can either be local or long-distance,
depending on the prefix.

To set up the phone for this, first you should find out which there are
more of at your location: local or long-distance 7-digit prefixes.
Whichever is the majority should be the non-specific 7-digit Rate Band
(6000) and the minority should be the special 7-digit rate band (6001).

Setting up the prefixes in each of these rate bands works just like
setting up area codes in other rate bands.  First you set up Rate Band
6000 with the rates for the majority of prefixes (so if that means the
local ones, rate band 6000 should be set up for local 25 cent calls) and
then you set up Rate Band 6001 with the rates for the minority of
prefixes, followed by actually entering those prefixes into Code Band
5001.

Example:

   6000 0075 0075 002 02 0008 *
   6001 0025 0000 255 01 0008 *
   5001 550 * 556 * 578 **

...make prefixes 550, 556 and 578 25 cents a call and all other 7-digit
calls 75 cents every 2 minutes.

----------------------------------------------------------------------------

Adding 1-888 & 1-877 Toll Free Service:

Just set up rate band 6063 for free calls and then add the toll free
codes to code band 5063.

Enter 6063 0000 0000 255 01 0008 *
      5063 888 * 877 **

When 855 comes online, you will probably want to enter it thus:

      6063 0000 0000 255 01 0008 *
      5063 888 * 877 * 855 **

----------------------------------------------------------------------------

Separating 10-Digit & 1+10-Digit Calls

In some area codes, you dial the area code and the 7 digit phone number
for a local call, and 1 plus the area code and 7 digit phone number for
a long distance call.

To make the phone distinguish the two, enter 311 followed by the area
code you are programming as local.  Then hold down the program button
and hit # 7 times.  Then release the program button and hit * to
complete the entry.  Then set up Rate Band 6089 as the rate for the 10
digit calls for this area code.

Note: 1+10-digit calls will remain in Call Type Rate Band 6008. Straight
10-digit calls within the area code being programmed for will be
assigned to Rate Band 6089 after using this procedure.

Example:

   311 281 (pgm. button down & # key 7 times) *
   6089 0035 0000 255 01 0008 *

...makes calls dialed 281 xxx xxxx 35 cents and calls dialed 1+281 xxx xxxx
long distance.


Programming a 211 Repair Number:

To program a 211 repair number, enter:

   6080 0000 0000 255 01 000801 *
   22 (repair number)

Example: 6080 0000 0000 255 01 000801 * 22 550 5592

...makes the phone call 550 5592 anytime 211 is dialed.

----------------------------------------------------------------------------

Programming the Coin Box Amount Security Code:

Enter 293, followed by the four digit security code you want to use,
followed by * to complete the entry.

Example:

   293 1111 *

...sets the Coin Box Amount Security Code to 1111

----------------------------------------------------------------------------

Resetting the Coin Box Amount to Zero:

Make sure you are not in the Program Mode.

Pick up handset & listen for dial tone.

Dial * # 5 followed by your 4-digit Coin Box Amount Security Code.

Example:

   * # 5  1111

...resets the Coin Box Amount to Zero

----------------------------------------------------------------------------

Determining the Coin Box Amount

Make sure you are not in the Program Mode.

Pick up the handset & listen for dial tone.

Dial * # 4 followed by your 4-digit Coin Box Amount Security Code.

Example:

   * # 4 1111

...prompts the phone to give the Coin Box Amount

The phone will give a 5-digit voice prompt, which is the amount in
cents.  The phone says "Oh" for Zero.

Example 1: 0 1 1 2 5 means $11.25 in the coin box.
Example 2: 1 3 4 7 0 means $134.70 in the coin box.

----------------------------------------------------------------------------

Default settings:

911 - Free

900 & 976 Calls - Restricted

7-digit calls - 25 cents unlimited time

Long Distance within the Home Area Code - $1.00 first minute, 50 cents
each additional minute

Long Distance in state (area codes with 0 or 1 as center digit) - $1.00
first minute, 50 cents each additional minute

Long Distance in state (area codes without 0 or 1 as center digit) -
No default, must be added

Long Distance interstate (area codes with 0 or 1 as center digit) $1.50
first minute, 75 cents each additional minute

Long Distance interstate (area codes without 0 or 1 as center digit) -
No default, must be added

Canadian calls (area codes with 0 or 1 as center digit) - $2.00
first minute, $1.00 each additional minute

Canadian calls (area codes without 0 or 1 as center digit) - No default,
must be added.

Alaska & Hawaii calls - $2.00 first minute, $1.00 each additional minute.

411 & 1411 information - 50 cents unlimited time

Incoming calls - Ringer on, free unlimited time

1 555 1212 information - $1.00 unlimited time

1-800 - Free unlimited time

1-888 & 1-877 - Must be added

10-10-XXX type calls - Not enabled

0 type calls- Free unlimited time

----------------------------------------------------------------------------

http://phreaking.iscool.net



Offline G-Man

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Re: Protel Pay Phone
« Reply #32 on: May 02, 2015, 12:24:06 AM »
In your initial post you failed to specify the model number so it is difficult to provide specific information when there are several different models of Protel payphones.
 
Ill reiterate that on this list, Payphone installer is one of the few Protel experts still around and is very competent.
 The model that you finally cited, CTR-201 was cobbled together by G-Tel from old Protel parts.. It is a recycled, very old Protel model, with the very old phone voice, and no modem, which means all programming must be done at the phone.

Offline vinhvinny

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Re: Protel Pay Phone
« Reply #33 on: May 02, 2015, 08:01:46 PM »
Yes, I agree.

You are all very helpful indeed.

One last question though, my Protel need 6V battery. I have 6 of these, I will only keep two and my other WE payphones, so I will hook them all up but barely use them. Say one or twice a month.

So how long will that 6V battery will last? I ve heard that the more you will the longer it lasts.

Thank you.


Offline Payphone installer

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Re: Protel Pay Phone
« Reply #34 on: June 15, 2015, 07:14:24 AM »
The problem with your Payphone is the rate file. Every smart or programable controller has to have a rate and options file. The Payphone rate file references the location of the Payphone by locating the area code and exchange of the Payphone then looking up in a series of tables wether the number you dial is local or LD and also how many digits it should dial. You can never get a smart phone working correctly unless it has a rate file installed. I am going to set up a generic program with a rate file in expressnet at my office. It will allow you if you have a later chassis with the right firmware to download your phone and it should work. I will post it here when I have it ready with the call in number. Jim

Offline AE_Collector

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Re: Protel Pay Phone
« Reply #35 on: June 16, 2015, 12:05:53 PM »
That would be great if you could do that Jim! Anyone with a suitable Protel could download the file. I might even have to find my two Protel 6520's.

Now can we get you into Milennium's and get access to Milennium Manager?

Terry

Offline rm31859

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Re: Protel Pay Phone
« Reply #36 on: June 23, 2015, 10:53:02 PM »
Hello, My hobby is refurbishing old payphones and kiosks and I have converted several mid 90's Protel single slots for home use. Rather than trying to reprogram the board, which may or may not work, do it this way. You will need a Bell coinless keypad/ hookswitch assembly, an armored coinless circuit board and a small ringer board. Disconnect the existing keypad/ hookswitch  from the main board and also disconnect the handset and remove the keypad/hookswitch assembly from the case. All of my phones have had one piece keypad/ hookswitch assemblies but if yours doesn't both the keypad and hookswitch have to come out as the replacement is a one piece unit.The armored circuit board has 4 keyhole slots and mounts to the back of the keypad housing using 4 screws that come already on the housing. You can mount the board before or after you install the keypad, it doesn't matter. The keypad plugs into the board using a 7-pin connector on the keypad ribbon cable and the hookswitch plugs in using a 2-pin connector on its cable. There are a couple different handset connectors on the board and all of mine have used the spade connector terminals. there is also a 2-pin terminal for the ringer board. There are screw terminals and an RJ-11 port for the phone line. I use the RJ-11. This is all you have to do. Keep the old keypad/ hookswitch and if you ever want to convert the phone back to payphone use all you have to do is swap the assemblies. I'm not sure what the rules are for listing websites and vendors but do a google search for armored phone circuit boards and you'll find the site you will need.Now this is not exactly cheap. The parts cost about $106 plus shiiping and try to buy them all at one time so as to save on shipping cost. I didn't have the money to that when i did my first one and ended up paying about $45 more in shipping. I hope this method helps you and anyone else looking to convert a payphone to home use. 

Offline Payphone installer

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Re: Protel Pay Phone programming
« Reply #37 on: June 26, 2015, 08:06:46 AM »
Yesterday I finally got the time to sit down and set up a generic program that should allow most of you to program your Protel 310,2000,4000,7000,6000 and 8000 boards as long ad they are firmware CD or DD firmware older boards with BB software are junk. You will know what you have if it works. First step is go on hook and press program button while holding the button down come off hook wait for a beep in the handset. One beep. Release button. Enter the payphones number at this point on the keypad. Do not dial one. Only area code,exchange and number. You must put in this number 555-555-5555 any other phone number will not work. I have created this test number for collectors and it will work anywhere. Now dial 25 and dial18882131795 then * (star) on the keypad,you should get a single beep, more then on beep is a failure,repeat the step. Now dial *#3 on the keypad (star pound three on the pad) the phone should repeat its phone number back to you which is 555-555-5555 then it will call and connect to my PC and expressnet will give you a download. Hang the phone up. Download could take several minutes. When you have dial tone on the phone again dial *#6 and it should give you the date and time of your download,if it does not,download was not complete of failed. Things that will cause a failure are dead batteries,or batteries not connected. Wrong firmware. Wrong phone number. Bad board. Bad keypad. This may or may not work on a VOIP line it just depends how the phone company has the line set up. Copper is best,land line. Good luck I will try and answer questions when I get time. I am busy running a phone company. Jim

Offline HarrySmith

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Re: Protel Pay Phone
« Reply #38 on: June 26, 2015, 09:11:37 PM »
WOW! That is very cool of you!  Almost makes me wish I had one to try it out.
Thanks.
Harry Smith
ATCA 4434
TCI

"There is no try,
there is only
do or do not"

Offline AE_Collector

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Re: Protel Pay Phone
« Reply #39 on: June 27, 2015, 01:21:36 PM »
Hi Jim:

I used to do quite a lot of work on Protel payphones, particularly trying to correct nagging problems that kept being reported via ExpressNet where the Telco's local coin repair guys kept ignoring them. It was 15 years ago now since I stopped doing coin install and repair though so I don't remember much. Your programming proceedure brought back memories. If it is okay I have inserted a few notes into your procedure below to help clarify the procedure and tell me if I messed anything up. My experience was all with 6520's.

I assume that your "collectors download" tells the phone to not call back to your Express-net computer on a regular basis? If it does people should know that their phone will use their phone line all on its own to call the 800 number on a schedule.

This will be very helpful for those with a Protel Payphone and is great of you to do this!

Terry

Yesterday I finally got the time to sit down and set up a generic program that should allow most of you to program your Protel 310,2000,4000,7000,6000 and 8000 boards as long ad they are firmware CD or DD firmware older boards with BB software are junk. You will know what you have if it works.

First step is go on hook and press program button (on main board) while holding the button down come off hook wait for a beep in the handset. One beep. Release the program button.

Enter the payphones number at this point on the keypad. Do not dial one. Only area code, exchange and number. You must use this number 555-555-5555 as any other phone number will not work. I have created this test number for collectors and it will work anywhere.

Now dial 25 and dial 1 888 213 1795 then * (star) on the keypad, you should get a single beep, more then one beep is a failure, repeat the step.

Now dial *#3 on the keypad (star pound three on the pad) the phone should repeat its phone number back to you which is 555-555-5555 then it will call and connect to my PC and expressnet will give you a download. You will probably hear it connect and hear data bursts in the receiver. Hang the phone up. Download could take several minutes. If you go off hook and still hear data just hang up again and wait. (I seem to recall downloads potentially taking up to 20 minutes - Terry)

When you have dial tone on the phone again dial *#6 and it should give you the date and time of your download, if it does not, download was not complete of failed. Things that will cause a failure are dead batteries, or batteries not connected. Wrong firmware. Wrong phone number. Bad board. Bad keypad. This may or may not work on a VOIP line it just depends how the phone company has the line set up. Copper is the best land line. Good luck I will try and answer questions when I get time. I am busy running a phone company.

Jim
« Last Edit: June 27, 2015, 01:32:06 PM by AE_Collector »

Offline Payphone installer

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Re: Protel Pay Phone
« Reply #40 on: June 28, 2015, 09:43:12 PM »
Yes I erased the call in feature and report time and you are correct there are features that are not available on some boards. Glad I brought back memories, payphones were my life for a very long time they still are as far as collecting. Please add anything you can think of we have to lay this history down before it is lost forever. Now it's inmate telephones and video visitation for inmates still public communications. Jim  Google Combined public communications.

Offline DoubleTone

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Re: Protel Pay Phone
« Reply #41 on: July 30, 2015, 12:33:23 AM »
Quote
Yesterday I finally got the time to sit down and set up a generic program...

A big thanks to Jim for making this service available. Thought I'd describe my experience with using it.

I have a WE single-slot with a Protel 8000 board, and using Jim's instructions to initialize the board, all went well.  I used a VOIP line (through Voip-MS) & a Lynksys PAP2T ATA, and the download took 1:11 minutes according to the call log.

I haven't had time to experiment much, but I do notice that the phone will not receive calls.  An incoming call causes the ringer to ring but continue ringing even with the handset off-hook--the behavior (I believe) of a board programmed to prohibit incoming calls.  This setting might can be changeable through keypad programming, but a full programming manual for Protel boards seems impossible to dig up.  I have such a manual for an ancient GTE board used in 120B phones, and that manual identifies this setting as accessible through the keypad. It's hard to believe that the same isn't true for Protel 8000s.

Thanks again to Jim.

Offline Randie

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Re: Protel Pay Phone
« Reply #42 on: September 18, 2015, 03:35:20 PM »
Hi Jim,

I just wanted to add my thanks to you for making the programming download possible.  I have a Protel Ascension payphone and the download seemed to work just fine.  It got me up an running! :)

I wanted to make a few modifications using the keypad programming codes.  Specifically, I wanted the phone to allow incoming calls, and charge $.25 for every call (except for 911 and toll-free calls).  I was successful at enabling incoming calls, but I can't get it to charge $.25 as opposed to the $.50 you had set up.  I'm thinking it has something to do with the 555 area code you set up (I'm in area code 303).  I tried changing most of the bands, but no joy.  The phone seemed to accept my changes to all the bands I tried to alter(with a single beep).  But it wouldn't let me add any area codes to the bands (three beeps).  So it still charges $.50 per call.  :(

The programming codes I used are for the other Protel board (CTR-201) mentioned earlier in this message string.   I think these codes might be different for my board.  Sadly, a programming manual specifically for the board I have (7000c) just doesn't seem to be anywhere (at least nowhere I can find).

Would you (or anyone else) happen to have a programming manual or quick reference programming card you could share?

Lastly, where is the best place to obtain a T-key for opening the coin door and case?  My homemade nail version is not very elegant.

Any advice or suggestions from anyone will be greatly appreciated!

Offline AE_Collector

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Re: Protel Pay Phone
« Reply #43 on: September 18, 2015, 06:24:16 PM »
I have seen T Keys on ebay frequently. I assume you have the keys for your locks OR you dont have locks installed?

Terry

Offline Randie

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Re: Protel Pay Phone
« Reply #44 on: September 18, 2015, 06:52:33 PM »
It didn't come with keys, so I had to drill the locks out.  What a mess!  Per a local locksmith, that was my only choice, as he said no other way in.  It worked out ok.  Only a couple of minor scratches and issues.  But it took over an hour to do!  I have a new found respect for the maker of these locks!

I don't really need the locks anyway.  I mean, if you can't trust your family, who can you trust! ;)

I'll check ebay.  Thanks!!