doing your own telephone work...

[Babybearjs]

as stated in my other thread, I had to upgrade my NID on my own. quick question. are field techs allowed to upgrade or updare a customers NID at the customers request? if so, then why don't they do it....

[jsowers]

My phone company (not sure if yours is a phone company provided piece or not) has replaced my NID about three times over the years. It will induce hum in the line or in one case it was doing crazy things like answering calls after one ring or not letting it ring at all. That one was the modular plug, which came apart when I tried to unplug it. I managed to get it back in so the phone would work and called in a trouble ticket and they replaced the entire NID.

It's part of their network and after the NID is your responsibility. I ran and terminated my own phone wire 40 years ago and none of it has ever given any problem. It's usually the NID or water in the outside overhead wiring and it's been the same phone company (Lexington Telephone/Lexcom and then Windstream) the entire time. For what I pay, they had better come running when my phone line is down, and they do, usually the next day.

I also have to use a cell phone when they text me the morning before they arrive. Funny how you have to have a cell phone to get your landline repaired now.

[rcourtney]

Two smaller boxes DSL filters?

[Babybearjs]

yup, I just switched it over to a Tii box that takes 2 filters.

[ChrisW6ATV]

I would expect that "the telephone company" (that provides/maintains copper wiring to homes, or the current comparable equivalent) would replace a box that they had installed if/when the existing one is failing or unreliable only. Or, if the customer orders service(s) requiring a different box. I just looked, I still have the (then-pretty-new) MPOE box that was on this house when I bought it over 30 years ago. When I got my DSL service in early 1999, they added a second box that had a DSL splitter/filter in it, to separate the analog and digital signals in my house wiring.

In 2012, when I was switching from "the big phone company" to Sonic, a really-awesome local/regional company that uses the existing central offices and local wiring through the "ILEC/CLEC" laws and system, I made sure to overlap my new and old services in the beginning. That caused the phone company to have to install a new two-line "drop" cable to my house, which they did, at no charge to either me or Sonic.